FAQ
Welcome to the FAQ hub—where we answer the questions you’re probably Googling anyway. From “What’s the deal with sizing?” to “Can I return my order if I suddenly decide I’m a minimalist?” we’ve got you covered. If your question isn’t here, don’t worry—just reach out. Spoiler: we love questions almost as much as we love great coffee.
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Wait, explain print on demand like I’m five… but make it sound like magic and not corporate blah-blah?
This means that each product is carefully created only after an order is received, ensuring zero overproduction and eliminating leftover stock. This on-demand approach not only helps reduce waste but also significantly lowers our environmental impact. We use sustainable printing methods such as direct-to-garment (DTG) printing, which employs water-based, eco-friendly inks and avoids harmful chemicals. This method minimizes resource use and waste, supporting responsible and environmentally conscious retail practices. By choosing our products, customers support a greener future through smart, sustainable production.
Why might my order ship in multiple packages?
Well, your order is like a group of friends all trying to get to a party—some live in different neighborhoods (aka fulfillment centers), and each wants to take the quickest or safest ride. Some of your items are divas and demand special packaging because they’re fragile or oddly shaped—no squishing allowed! Others just travel separately because they come from different places or production schedules.
Shipping your order in multiple packages helps us pick the best carrier for each group of items based on speed, cost, and safety. So getting a few boxes instead of one big parcel is totally normal for us print-on-demand and dropshipping folks—it’s all about getting your goodies to you in top shape and as quickly as possible.
Why are there sometimes two shipping companies handling my order?
Think of it like this: your order is a VIP guest party, and each guest (item) has its own travel preferences. Some like to fly with the speedy carrier, others prefer the budget-friendly road trip, and a few demand the deluxe fragile-only limo service. Using two shipping companies lets us cater to every item’s travel style so your whole order arrives safe, sound, and (mostly) on time.
Plus, having two carriers is like having a backup dancer at a concert—if one trips, the other keeps the show going. It’s all about making sure your packages get to you smoothly without getting stuck in traffic or having awkward layovers.
So, multiple shipping companies mean faster deliveries, happier boxes, and less chance of lost packages throwing a tantrum. Win-win!
What happens if my clothes don't fit?
Hey, it happens to the best of us! If your new threads don’t quite fit, don’t stress—just hand them off to a friend who owes you one, or become a fashion philanthropist and sell them on Facebook Marketplace. Your clothes get a second chance to shine, and you get major karma points. Win-win!
Since our items are printed just for you on demand, we don’t do returns. So please double-check sizing before you order — we’re here to help if you need sizing advice!
Do you print on more than just apparel?
Absolutely! We’re not just a one-trick pony. We can print on just about anything you can imagine—from wearable goodies like hats and hoodies to home decor that jazzes up your space. Need business items, banners, or signage? We’ve got you covered there too! Basically, if it’s got a surface, we can splash some custom magic on it.